Kenchii offers a 30-Day unlimited warranty on all products. You may return items, in their original packaging, within 30
days of delivery. A dated, proof of purchase should accompany your return. Should an item be returned without its original packaging,
a 20% restocking fee will apply. Kenchii will pay return shipping costs if the return is a result of our error (you received an incorrect item, etc.).
If the customer would like an exchange within the 30-day period, they are responsible for the subsequent shipping fees.
Kenchii Limited Product Warranty
Outside of the 30-Day warranty window, products must be sent to Kenchii for a manufacturer defect evaluation to
determine warranty eligibility. Warranty eligibility is at the discretion of our repair team. Products returned that
do not meet the requirements are subject to repair or exchange fees. All domestic warranty submissions are subject to a $10.50 return shipping fee.
Styling Tools
Accessories
Apparel
Brushes & Rakes
Kenchii Pets Products
Kenchii Lifetime Warranty
Kenchii provides a lifetime warranty on manufacturer’s defects
on the shear mechanism and handle integrity. Blade edges are not covered outside of our 30-day
return window and are subject to repair and return shipping fees. Warranty does not cover issues caused by
general usage, neglect, damage caused by another sharpener, etc. Shear blades must be maintained properly to ensure
blade life; please see our resources section on proper maintenance
technique. Shears must be submitted to Kenchii for a manufacturer defect evaluation to determine warranty eligibility. Products
returned that do not meet the requirements are subject to repair or exchange fees. Warranty eligibility is at the discretion of our repair team.
Fab Pants Policy
Defective Fab Pants are subject to a 15-day return window. Returns will only be accepted if the garment has not been worn and is in original packaging.
Flash Clipper One-Year Limited Warranty
Outside of the 30-Day Unlimited Warranty window, Flash Clippers are eligible for a limited one-year warranty on manufacturer defects.
Clippers must be sent to Kenchii for a manufacturer defect evaluation to determine warranty eligibility.
Products returned that do not meet the requirements are subject to a flat rate repair fee of $25. Warranty eligibility
is at the discretion of our repair team. All domestic Flash Clipper warranty submissions are subject to a flat rate $15 return shipping fee.
